Frequently Asked Questions

If you are able to do so safely, move out of traffic and call 911. Seek medical attention for anyone who may be injured, since even minor symptoms can become serious later. If it is safe, take photos of the vehicles, the scene, and any visible injuries, and exchange insurance and contact information with the other driver. Try to get the names and phone numbers of any witnesses. Avoid discussing fault at the scene.

Yes. Many accident-related injuries, including soft-tissue injuries, concussions, and back or neck injuries, do not show symptoms right away. Getting evaluated by a medical professional creates a record of your condition close in time to the accident, which can be important for both your health and any future claim.

It is generally a good idea to speak with an attorney before giving a recorded statement to the other driver's insurance company. Insurance adjusters work for the insurance company, and statements made early can affect a claim. You should still notify your own insurance company about the accident.

If it is safe to do so, try to collect: the other driver's name, phone number, driver's license number, license plate, and insurance information; photos of all vehicles from multiple angles, the surrounding area, road conditions, and any traffic signs or signals; the names and contact information of any witnesses; and the responding officer's name and the police report number.

California's statute of limitations for most personal injury claims is generally two years from the date of the injury, but the deadline can be shorter in some situations (for example, claims against government entities can have a deadline as short as six months). Because deadlines vary based on the specific circumstances of your case, it is important to consult an attorney as soon as possible.

If you are able to do so safely, stay where you are and call for help. Seek medical attention right away, since injuries from a fall (including back, head, and joint injuries) may not be obvious at first. Try to stay calm and avoid discussing fault with employees or other parties at the scene.

Yes. If the fall happened inside a store or business, ask a manager to create an incident report and request a copy if possible. The report documents that the fall happened, where, and when, which can be important later. If you are not given a copy, write down the date, time, location, and the name of the person who took the report.

Yes. Try to get the names and contact information of anyone who saw the fall or came to help, including other customers and any employees who responded. Witness accounts and employee identities can be difficult to track down later, so collecting them at the scene is valuable.

If the fall happened on a sidewalk, parking lot, apartment property, or somewhere there is no on-site manager to file a report, take photos and video of the exact area where you fell from several angles. Capture what caused the fall (wet surface, uneven pavement, debris, broken stairs, poor lighting) and the surrounding context. Note the address or location as precisely as possible.

Yes, if possible. Keep the shoes and clothing you were wearing at the time of the fall, unaltered. They can become relevant evidence if the other side later argues that your footwear or clothing contributed to the fall.

The firm handles personal injury and California Lemon Law matters. Contact us to discuss whether we may be able to assist with your specific situation.

The firm is located in Glendale, California and serves clients throughout the state.

Yes. At Khatchatrian Law Group, you work directly with your attorney, not just support staff, throughout your matter.

You can schedule a consultation by calling our office directly at (818) 247-7717 or by completing the contact form on our website. A member of our team will reach out to confirm a time that works for you.

Bring any documents related to your matter: medical records, police or incident reports, photos of the scene or vehicle, insurance correspondence, repair orders, purchase or lease paperwork, and any other records you have. The more context you can provide, the more productive the consultation will be.

We respond to all inquiries within one business day. For urgent matters, we recommend calling the office directly.

The timeline varies significantly depending on the type of matter, its complexity, and whether the case resolves through negotiation or litigation. We will provide you with a realistic assessment of the timeline during your consultation.

Yes. Clear communication is a core part of how we work. We keep clients informed of significant developments and are available to answer questions throughout the process.

Fee structures vary depending on the type of matter. Some cases are handled on a contingency basis (meaning no fee unless we recover), while others involve hourly rates or flat fees. We discuss fees clearly during the initial consultation.

Please contact us directly to discuss consultation fees, as these may vary depending on the nature of your legal matter.

No. Contacting the firm or submitting a form on this website does not create an attorney-client relationship. A formal relationship is established only through a signed retainer agreement.

No. The information provided on this website is for general informational purposes only and does not constitute legal advice. You should consult with an attorney about your specific situation before taking any legal action.